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Wednesday, November 20, 2013

Review: Whirlpool 1.9cu ft Over-The-Range Microwave

My wife was unhappy with a crack in the microwave door, so we decided to replace the microwave with a different model. I'd become increasingly unhappy with the LG products in our house, so we made a point to avoid LG this time. The big feature that drew me to the WHM32L19AS was the big fan: 400CFM!

400CFM is big enough that you can feel the difference when you turn it on. There's less grease on the ceiling from cooking, there's smoke all over the place, and the machine is quite powerful. Reheating food used to take much longer than it does now.

The big downside is the reliability of the machine is suspect. After less than 6 months, it's already been broken. And not a cheap easy broken-ness, but a magnetron breakage. I asked the repair man how much it would have cost to fix it, and the answer was around $300, which meant that it would have been cheaper to buy a new one than to fix it. I asked how long he expected the new magnetron to last, and the answer was: "I've seen them die as quickly as in 6 months to a year." He added that the over-the-range hood microwaves get all the grease that used to be on my ceiling, and that when he pulled our magnetron it was very greasy.

Great. Just great. Why not just seal the darn thing better? My LG lasted much longer and had no problems. Worse, both the installation and repair was incredibly poor service. I'm no longer buying any products from Lowe's.

Not recommended. Next time, I'm just going to get a separate hood and a combi-oven microwave instead.

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