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Thursday, March 19, 2009

Warning to Australian travelers, avoid AAT Kings

So this morning, we were scheduled for a tour to the Valley of the Winds done by AAT King. We were told that the bus would come pick us up at 6:35am, but when we got to the lobby at 6:30am, were told that the bus had showed up looking for us at 6:20am, and then left without us! We were livid that they didn't even search for us or have the hotel call us. Then we found out that they had searched for Lisa's name, rather than mine, despite my name being on the reservation anywhere else on this trip.

They switched us to the afternoon tour, but the park closed the Valley of the Winds walk in the afternoon because of heat, which was why we had signed up for a morning trip in the first place. After some rearrangement of our schedule, we managed to get onto tomorrow's tour.

The receptionist at the hotel confided to us that this was a common occurence with AAT King's tours. He recommended that we use APT (Austalian Pacific Tours) if we were doing more touring, which is of course too late for us, but fortunately, we only have a few days left.

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